Customer service is a main differentiator between competitors, and the results are measured in percentage points and seconds. The LearningSolution Customer Service Center Suite provides the strategy, critical skills, and competencies to successfully create, manage, and improve the performance of a Customer Service Center.

The LearningSolution Customer Service Center Suite, which is based on the LearningServer Learning Management System (LMS) and content from Skillsoft, allows you to seamlessly incorporate eLearning and training into your organization’s daily operations.

Learners can log-on from any location at any time to take the interactive courses. All user activity such as course beginning and ending, course duration, course status and completion is tracked by the software and can be outputted in various reports.

LearningSolution Suites provides world-class traing immediately and can be scaled to meet your changing organizational demands with the purchase of user keys.

There are 25 courses in each LearningSolution Suite, and courses range from 1 to 3 hours in duration: