The customer service experience can be a critical factor in retaining
customers or driving them to your competitors. Excelling in customer service
requires specific skills, processes, and strategies. With the LearningServer
Customer Service Suite, your customer service representatives can be trained
quickly and effectively in the skills necessary to create a pleasant experience
for your customers.
The LearningServer Customer Service Suite, which is based on the LearningServer Learning Management System (LMS) and content from Skillsoft, allows you to seamlessly incorporate
eLearning and training into your organization’s daily operations.
Learners can log-on from any location at any time to take the interactive
courses. All user activity such as course beginning and ending, course duration, course status and completion
is tracked by the software and can be outputted in various reports.
LearningSolution Suites provides world-class traing immediately and can be scaled to meet your changing organizational demands with the purchase of
user keys.
There are 25 courses in each LearningSolution Suite, and courses range from 1 to 3 hours in duration:
